Shipping Policy
đźšš Shipping Policy | Glossorea
At Glossorea, we’re committed to delivering your favorite beauty products quickly and safely. Please review our shipping policy below for all the details on how and when your order will arrive.
📦 Order Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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Orders placed after 3 PM (IST) will be processed the next business day.
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Once your order is processed, you’ll receive a confirmation email with tracking information.
🌍 Shipping Regions
We currently ship to the following regions:
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Domestic (Greece)
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International shipping available to select countries. Please contact us before placing an international order.
đźšš Shipping Methods & Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard (Domestic) | 3–7 business days | Calculated at checkout |
| Express (Domestic) | 1–3 business days | Calculated at checkout |
| International Shipping | 7–21 business days (varies) | Based on location |
đź“Ś Delivery times may vary due to customs, holidays, or unforeseen delays.
đź“Ť Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email or WhatsApp. You can track your order on the carrier’s website.
âť— Customs & Import Fees (International Orders)
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Glossorea is not responsible for any customs duties, taxes, or import charges imposed by your country.
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These charges are the responsibility of the customer.
🛑 Shipping Delays
While we aim to meet all delivery estimates, delays may occur due to:
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High order volumes
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Carrier issues
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Weather or natural events
We’ll keep you informed in case of delays.
đź“® Wrong Address Disclaimer
Please double-check your shipping address before placing your order.
We are not responsible for orders shipped to incorrect or incomplete addresses.
🧾 Lost or Stolen Packages
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If your tracking shows "delivered" but you haven’t received the item, please contact the carrier first.
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Glossorea is not responsible for lost or stolen packages marked as delivered, but we will assist in filing claims where possible.
đź“ž Contact Us
If you have any questions about your order or shipping, feel free to reach out:
📧 Email: glossorea.shop24@gmail.com
📱 WhatsApp: +30 695 148 5075